In keeping with our name which signifies both safety and the precious metal, Palladium Health embodies the highest level of health protection. Palladium Health aims to provide unparalleled access to the best quality healthcare in the United States for the Chinese speaking community around the world. Navigating the American medical system has become daunting; yet, it offers the world’s most advanced therapies and the brightest medical minds. While we are not involved in providing direct medical care, Palladium Health serves as a uniquely qualified advocate for the healthcare of its members. Ranging from emergency medical evacuation services to arrangement of executive physical examinations to appointments with leading medical specialists, Palladium Health is committed to promoting the most valued asset of its members: their health.

What are the benefits of joining Palladium Health?

The greatest benefit of joining Palladium Health is the peace of mind that comes from knowing that the world’s foremost medical experts and resources are a simple phone call away. From anytime, anywhere, members will have access to Palladium Health’s services including priority access to top specialists, health advocacy, emergency medical evacuation, and medical record keeping. Each client’s situation will be thoroughly assessed and handled on an expedited basis. Palladium Health seeks to make interactions between members and leading specialists seamless, providing real healthcare solutions for the future.

Does Palladium Health provide medical care?

We are fortunate to have many leading specialists and experts within our network. However, Palladium Health does not offer direct medical care. Instead, we work to gain a detailed understanding of your needs and then select physicians from our network that can best address those needs.

Is Palladium Health an insurance company or health maintenance organization?

While we strive to ensure that our clients receive the highest standard of healthcare that they deserve, Palladium Health is not an insurance company or health maintenance organization. As such, there are no limitations to membership based on pre-existing conditions or particular insurance. Members are responsible for medical bills, and Palladium Health physicians may or may not be in member’s health insurance plan.

If I experience a medical emergency, how does Palladium Health help?

In the event of a medical emergency, a member should contact our Life Guard 24/7 toll-free hotline where they will be advised to seek care where an initial evaluation can be performed most expeditiously. If required, Palladium Health can assist directly with emergency medical evacuation or transport. From that point on, Palladium Health will offer client health advocacy through various means. Important medical records will be immediately transferred to the treating healthcare staff. By communicating with local healthcare providers, our advocates will work in tandem to ensure that the optimal plan of care is fully understood by the client and carried out. In certain circumstances, this may involve medical transport (domestically or overseas) to another facility.

If I need a medical referral or second opinion, how can Palladium Health help?

By contacting our Specialty Consult hotline, clients will be able to confidentially discuss their particular medical condition. Based upon this discussion, the case will be comprehensively reviewed taking into consideration all relevant records and details. Our advocates will then recommend top rated specialists who can meet your needs. We can help you to gain priority access to exceptional physicians at the nation’s best hospitals.

Wouldn’t just be as easy to find a physician I need on my own?

With so many healthcare choices available today, it might seem straightforward to locate a specialist through the internet or one that is referred by a primary care physician. However, often times, whether these providers can be trusted with your precious health remains in some doubt. Even in cases when you think you’ve located the best doctor for you, the process of scheduling and waiting for an appointment seems interminable. For Palladium Health clients, these are no longer concerns. They know they are getting priority access to best specialists at premiere hospitals- physicians who are available for them, when they need them.

Who are clients of Palladium Health?

The membership of Palladium Health spans a wide range of people from young families to retirees. What they have in common is the desire to have access to state-of-the-art care available in the American medical system. Some have complex medical issues which require management from the world’s leading authorities. Others seek to maintain or improve their current state of health. For our most discerning clients, Palladium Health has the capability to act as a global medical concierge, providing a customized range of services. Whatever the reason, Palladium Health is committed to eliminating cultural and language barriers to achieving the highest standards of medical care.

Who comprises Palladium Health's physician network?

Our physician network is comprised of specialty section chiefs, network physicians and affiliates. Our dedicated specialty section chiefs work with network physicians and affiliates to coordinate referrals and client care. Physicians recruited to join our highly selective network must first undergo a comprehensive screening process overseen by our specialty section chiefs. In choosing which physicians to recruit, strong consideration is given to factors such as type of specialty, academic affiliation/ institution, individual rank and language abilities. Most importantly, special consideration is given to those who have outstanding reputations as clinicians who have worked well with members of the Asian community in the past.

How are medical records managed?

Comprehensive medical record keeping is essential to optimizing healthcare. Palladium Health recognizes that best medical decisions can be made only if physicians have a complete picture of the patient. Accordingly, Palladium offers state-of-the-art secure medical record management for our members. These records may be accessed by our network physicians and as required for emergencies, forwarded to treating healthcare staff.

How do I join?

Follow the links on our website to Join Today or contact a Palladium Health representative at 1-877-681-5656. We’ll take care of you from there.